Avoid using the telephone during violent lightning strikes. Despite lightning protection devices the telephone lines could be affected by lightning. During lightning strikes disconnect any instruments attached to your telephone line, including your fax machines and cordless telephone sets. It is also advisable to disconnect all your computer equipment including your Internet modem as well
Some people abuse the telephone service by making malicious, offensive and obscene calls. If you receive a malicious call, hang up at once. Do not engage in conversation with the caller. If the calls continue then contact the police who will take steps in order to trace and ascertain the origin of the malicious calls. Individuals who get caught making indecent and malicious calls may be prosecuted and punished by law
You are not obliged to pay money to telephone technicians in respect of any service rendered in connection with any telephone installation. If telephone technicians demand payment for any work done you are requested to bring this to the attention of your telephone service provider
Telephone technicians who are responding to home calls should carry an ID card bearing their name, designation and signature of their section Manager.